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How We’re Different

  • “100% Customer Satisfaction” – Our job is not done until you are 100% satisfied. Your satisfaction is one of our biggest assets and knowing this means that we will go to any extent we need to ensure that you will be more than excited to refer us to your friends and family.

  • “There When YOU Need Us!” – We understand that if you didn’t need something from us now, you wouldn’t be calling. This is why we work with you to determine a convenient time to take care of your needs. If necessary we will make every effort to adjust our schedule to fit your schedule.

  • “Up-front Pricing” – Everyone always asks, “Do you give free estimates?”, because a lot of contractors do. We understand though that it isn’t really an estimate you are looking for. You want to know exactly how much your particular need is going to cost. And that is exactly what we give you, an up-front price. When you call us, we will send out a clean, uniformed, and knowledgeable technician to assess your particular situation. He will then work up for you a price based on your discussion. Once you approve the price he will start working on your project immediately.

  • “Excellent Service Technicians” - Our electricians are friendly. Their skill level is outstanding and they are trained monthly on how to improve their workmanship. When we hire, we look for friendly, personable and compassionate people. And we spend just as much time training our crew on how to be excellent at customer service as we do training them on improving their electrical skills.

  • “No Problem” – If you have a problem, call us. We are more than happy to make it our problem so that you don’t have to worry about it. We will do everything possible to find the right solution for you and your family.

  • “Two-Year Warranty” – For our residential clients we offer a full two year warranty on all installations. If you have something that fails at anytime during that two year period, just call us. We will schedule a convenient time to have a technician return to your home and make any necessary repairs at no cost to you.


 

RIVAL ELECTRIC, INC. (316) 425-2301